At Trademarknob, our commitment to delivering exceptional trademark registration services is unwavering. We understand that in some circumstances, a refund may be appropriate. Please take a moment to review our refund policy, which is designed to ensure clarity and transparency in our refund procedures.
1. Full Refund for Uncompleted Orders Due to Our Fault:
We take full responsibility for the quality and completion of our services. In the event that an order cannot be successfully fulfilled due to a fault or error on our part, we will gladly issue a full refund to the original payment method.
2. No Refunds for Orders in Progress:
Once an order is in progress and our team has commenced work, it becomes ineligible for a refund. This applies particularly when substantial work has been undertaken on the client's behalf.
3. No Refunds After Application Filing:
We are unable to offer refunds once a trademark application has been officially filed, this is due to out of pocket expenses we must have incurred on behalf of the Client to cover third party attorney expenses. This policy is in effect once your application has been filed.
4. REFUND METHOD AND TIMEFRAME:
In the event that a refund is approved and warranted, the funds will be returned to the original means of payment used by the client for the initial transaction. Standard credit/debit card refund processing times typically range from 3 to 7 working days. Please be aware that this timeframe may occasionally vary depending on the policies and processing speed of your respective financial institution.
At Trademarknob, we value our clients, and their satisfaction is our top priority. We encourage open communication and are dedicated to addressing any concerns or inquiries you may have regarding our services or refund processes.
Please do not hesitate to contact our professional and responsive customer support team should you believe that your situation aligns with the terms specified in this refund policy